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RockWave Privacy Policy

The purpose of this notice

The purpose of this Privacy notice is to provide you with a clear explanation about how your personal information is collected and used by us during your interaction with us as well as your rights in relation to your personal information.

What is Personal Data?

Personal data relates to the data of a living individual within the EU that could be used to identify that individual. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).

Who are RockWave?

RockWave Ltd is the data controller. This means it decides how your personal data is processed and for what purposes.

How to contact RockWave

If you have any questions regarding this Privacy notice or our use of your personal information, please contact us by:



Post:  1 Grove Place, Bedford, UK  MK40 3JJ

Why does RockWave collect personal information?

RockWave needs to know basic personal information about you in order to respond to requests you make to us, and to provide you with information relating to our services which either you have consented to receive or which relate to RockWave services which we believe may be of interest to you. We will not use your personal information for any other purpose.

What personal information do we collect?

RockWave only collects basic personal information about you (such as name, email address and basic contact details – as well as any other information that you choose to provide) and only in the following ways:

  • Information that you yourself provide in writing (written or electronic), via telephone, at our events or through other means; or

  • Information that we obtain from your interaction with our websites and / or services social media platforms.


If you send us information in connection with a job application, such as CV or equivalent, we may keep it for up to one year and only for the purpose of contacting you at a later date should you be a suitable candidate.

We may ask for, and so collect, certain sensitive personal information from you, for example, in relation to any particular needs you may have in relation to participating in or attending any events (such as dietary requirements or access requirements).

Our website does not use cookies (including third party cookies).

How do we process your personal data?

RockWave complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.​


We will not share your information with any third parties for the purposes of direct marketing.

Your Rights

Unless subject to an exemption under the GDPR, you have the following rights with respect to your personal data: 

  • the right to access and copy your personal information;

  • the right to obtain correction of any inaccurate or incomplete personal information;

  • the right to have your personal information deleted;

  • the right to restrict or object to RockWave’s processing of your personal information;

  • the right to withdraw your consent to our processing at any time (i.e. including the right to opt-out of or unsubscribe from communications at any time,

  • the right to request that the data controller provide the data subject with his/her personal data and where possible, to transmit that data directly to another data controller, (known as the right to data portability), (where applicable)

  • the right, where there is a dispute in relation to the accuracy or processing of your personal data, to request a restriction is placed on further processing;

  • the right to lodge a complaint with the Information Commissioners Office (UK).


Please contact us if you would like to exercise any of your legal rights. We will respond to any rights that you exercise within one month of receiving your request, unless the request is complex or involves a significant amount of data, in which case we will respond within three months.

Further processing

If we wish to use your personal data for a new purpose, not covered by this Data Protection Notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.

Retention period for personal data

Except as otherwise mentioned in this privacy notice, we keep your personal information only for as long as required by us:

  • to provide you with the services you have requested;

  • to comply with other law, including for the period demanded by our tax authorities;

  • to support a claim or defence in court.

Information Commissioners Office

You can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.

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